Shipping & FAQs

How long before my order ships?

Processing time is between 3-5 business days on average. During sales or the holiday season, processing time can be longer.

How long does shipping take?

USPS will typically have your package delivered within 5 days for domestic orders. International orders can take up to 3 weeks.

How much does shipping cost?

For domestic orders, shipping will be a flat rate of $5.49 unless you qualify for free shipping (order value over $100). For international orders, shipping starts at $18 and can cost around $35 for heavier orders.

Do you offer returns or exchanges?

All BCRcustom products are backed by a Satisfaction Guarantee - if you are unhappy with your purchase for any reason, contact me and we can work out a solution or I can provide you with a full refund.

My package got lost in the mail, what do I do?

Contact us to get this issue resolved. In many cases, we can provide a full refund or send replacements. However, in some cases, that isn't possible.